1. Who We Are
SENSE!? Clothing Co. is a premium streetwear label based in India. When you order from wearonesense.com, we act as the data controller for the personal information you share with us.
2. What We Collect
- Contact & delivery details: name, email, phone number, shipping and billing address.
- Order data: what you bought, size, quantity, payment method (not full card numbers — those go straight to Razorpay/Stripe), order status, and any notes you add.
- Technical data: IP address, browser type, device, pages viewed, referrer — captured through cookies and standard web logs.
- Communications: emails and messages you send us, and our replies.
3. How We Use It
- To process and deliver your order (name, address, phone are shared with our shipping partner strictly for delivery).
- To send you order confirmations, shipping updates, and — only if you opt in — occasional drop announcements.
- To improve our website and understand what our customers actually love.
- To meet our legal obligations (tax records, GST filings, fraud prevention).
4. Who We Share It With
- Payment gateways (Razorpay, Stripe) — to securely process your payment. They comply with PCI-DSS standards.
- Shipping partners (e.g. Delhivery, BlueDart, DTDC, India Post) — to deliver your order.
- Email service providers (e.g. Resend) — to send transactional emails and, if you subscribed, newsletters.
- Government or law enforcement — only when legally required.
We do not sell your data. Ever.
5. Cookies
We use cookies for essential site functions (like keeping items in your cart) and for anonymous analytics. You can disable cookies in your browser settings — parts of the site may not work as smoothly.
6. Data Retention
We keep order records for up to 8 years to comply with Indian tax and consumer-protection laws. Marketing subscription data is kept until you unsubscribe. You can request deletion of any other personal data at any time.
7. Your Rights
- Access — request a copy of the data we hold about you.
- Correction — ask us to fix inaccurate details.
- Deletion — ask us to remove your data (subject to legal retention).
- Objection — opt out of marketing at any time via the "unsubscribe" link in any email.
Email us at label@wearonesense.com to exercise any of these.
8. Security
We use HTTPS across the site, industry-standard hosting on Cloudflare, and vetted payment gateways. No online system is 100% secure — but we treat your data with the care we'd want for our own.
9. Children
Our site is not directed at children under 13, and we don't knowingly collect data from them. If you believe we have, please contact us and we'll delete it.
10. Updates
If we change how we handle data, we'll update this page and the "last updated" date. Big changes will also be announced via email or on our homepage.
11. Contact
Data questions or requests: label@wearonesense.com.